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Everyday activities like shopping can present challenges for some customers. There are many small actions you can take to make your stores more accessible for everyone.

Our new Everyone Welcome Guide provides advice for retailers both in terms of how stores can be adapted and how colleagues can provide a welcoming environment for all customers. 

The Everyone Welcome Guide has been developed in consultation with the Alzheimer’s Society, the Business Disability Forum, Age UK and National Innovation Centre for Rural Enterprise.

To launch the new guide, we hosted a webinar where ACS Government Relations Director Ed Woodall talked through the key principles in the guide followed by a panel discussion with Rachel Brown (Sense), Parma Sira (Business Disability Forum) and independent retailer Amy Sohal, chaired by ACS chief executive James Lowman.

The full guide is available to download here.

If you have any questions about this month’s campaign, including how to get involved, please contact

Enter your store postcode here to arrange a store visit with your MP

Contact your MP
about store visits

Use our postcode tool to email your MP to organise a visit to your store. If you would like help arranging a store visit, including an ACS briefing for your MP or a member of the ACS team to attend, you can contact

Constituency Cards

If you would like a constituency card to send to your MP, please contact Chris Noice at

Constituency cards contain specific information about the number of convenience stores in your constituency, as well as the number of jobs that those stores provide; a breakdown of the profiles of staff, and key information about store owners in the area.