Skip to main content

Getting the Most out of Social Media

Social Media help for ACS members.

All ACS members have access to help and support tools that assist you in using social media to increase sales, customer satisfaction and engage with the local community. This resource is provided in association with Maybe*. 

Here is a great place to get started on your journey to social media success.  Alternatively you can ask for more help using the chat icon below. You’ll immediately be connected to a social media expert.

Social media offers exciting new potential for all businesses large and small. It is one of the most popular online activities and current projections expect c 3.1 billion users worldwide in 2021 (about 45% of the worldwide population)

It's not surprising then that customers increasingly have an expectation of being able to research and engage with a brand or business using social media and companies not servicing these channels will be falling short.

Getting Started on Social Media | Getting Better on Social Media


Getting started on Twitter is quick and easy to do and we’ll talk you through the steps to start using this sociable channel to find and engage in the conversations that are relevant and useful to your business.

Through Twitter you can build relationships with businesses in your area or sector, along with capturing the interest of your existing or potential customer base to help build your brand.

47% of the people that visit a Twitter profile, also visit the website linked to that profile (Source: StatusBrew).

Getting Started on Twitter | Getting Better on Twitter


Facebook has 2.41 billion global monthly active users, your potential customers are already there. 

Getting started is easy, simply follow this step-by-step guide to setting up your organisation on Facebook. We’ll show you how to set up your profile, build relationships and engage in relevant conversations.

Getting Started on Facebook | Getting Better on Facebook


Instagram is a useful channel to have in your social media arsenal. Through it, you can cultivate a beautiful set of visuals to really show off your organisation at its best, as well as explore ways of showing behind the scenes and the lighter side of business.

60% of users learn about new products through Instagram. (Source : Adespresso), so it's a great platform to showcase what you offer and reach new customers.

Getting Started on Instagram | Getting Better on Instagram


Join a network of the most innovative retailers in the sector
Join us today
See more members