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Help and Support

Retail members can benefit from ACS’ legal support. ACS members are entitled to 30-minutes free over-the-phone consultation with experts covering a range of areas impacting a convenience store business, including:

  • Legal
  • Employment (contracts, employment law, data protection)
  • Property (business rates, planning issues)
  • Licensing (alcohol, fireworks)
  • Dispute Resolution (utility contracts and billing issues)
  • Energy
  • Wellbeing

ACS can also provide members with template employment documents covering a range of circumstances, including: staff handbooks, employment contracts, flexible working requests. If you would like any additional information about the services that we offer, please contact our Head of Retailer Engagement Sarah C Johnson via sarah.johnson@acs.org.uk or call 07764927349.

GroceryAid provides a confidential Helpline which is available 24/7 to assist callers across a wide range of subjects, from financial to personal issues. For people who prefer not to call in, there is a web-based range of self-help tools and advice, including online chat.

To find out more about GroceryAid and the Welfare Helpline please email welfare@groceryaid.org.uk, call 01252 875925 or go to www.groceryaid.org.uk.

For welfare advice call the Helpline on freephone 08088 021122.

If you would like any additional information about the services that we offer, please contact our Head of Retailer Engagement Sarah C Johnson via sarah.johnson@acs.org.uk or call 07764927349.