The Association of Convenience Stores takes individuals privacy seriously. This privacy statement explains what personal data or information we collect from you and from people who visit our website and how we use it. We would encourage you to read the information below.
The Association of Convenience Stores is a limited company, registered at Federation House, 17 Farnborough Street, Farnborough, Hampshire, GU14 8AG.
We collect personal data about members, supplier members, event attendees, prospective members and supplier members, job applicants and current employees. The personal information we collect may include your name, address, email address, IP address, and information regarding what pages you access on this website and when.
We collect personal information about you when you:
We collect your personal data or information to provide you with the best possible service and membership experience. We may use your information:
We believe that all these purposes are justified on the basis of legitimate interest, our contractual requirements to deliver the above services to members and supplier members, and our legal obligations a business and responsible employer. We do not share your data with any third parties for the purposes of marketing or other communication, and all data is held securely on our internal CRM system, Tribe.
We may hold the following information about members of ACS:
We store your information in our secure online database on the Tribe platform which is provided by TSG. TSG’s privacy statement with regard to GDPR regulations is available at: https://www.tsg.com/sites/default/files/The%20EU%20General%20Data%20Protection%20Regulation%20Compliance%20Statement.pdf
We use the following third-party tools to deliver our services to you as a member:
We will retain your details for the duration of your membership and then for seven years thereafter (including financial information).
As a prospective member or supplier member of ACS, we may hold the following information about you:
Information is stored in the same way that we store member data and is used with the same third-party tools as appropriate.
When you apply for a job with us, we may hold the following information about you:
We will only use this data for the purposes of recruitment and will not share data externally. Data may be retained for up to two years after the application data.
As an ACS employee, we may hold the following information about you:
This data will be retained for the duration of your employment and for a period of seven years after you leave the Association of Convenience Stores.
You have the right to ask for a copy of the personal information that the Association of Convenience Stores holds relating to you.
To do this please contact Chris Noice at chris.noice@acs.org.uk or by post at:
FAO Chris Noice (Data Request), Association of Convenience Stores, Federation House, 17 Farnborough Street, Farnborough, Hampshire, GU14 8AG.
The data that we hold on you is kept on site at the ACS offices in Farnborough. ACS uses TSG for its online database, and ProjectFive for server maintenance and IT support. Only authorised ACS employees, and those of the aforementioned support agencies have access to personal data. This data is not shared externally. On site backups of ACS servers are taken on a daily basis from Monday-Friday.
If we receive a specific request to delete an individual’s personal data we will remove the information if appropriate.
Introduction: From time to time, you will be asked to submit personal information about yourself (e.g. name and email address) in order to contact the ACS. By entering your details in the fields requested, you enable us to provide you with information you require. Whenever you provide such personal information, we will treat that information in accordance with this policy. When using your personal information the ACS will act in accordance with current legislation and aim to meet current Internet best practice.
If you provide the email address of a third party to us, we understand that you have permission to use this email address. This web site does not automatically capture or store personal information, other than logging the user’s IP address and session information such as the duration of the visit and the type of browser used. This is recognised by the web server and is only used for system administration and to provide statistics, which we compile to evaluate site use.
Please see our cookie policy below. Links to other web sites included on our site do not imply any endorsement, validation or responsibility by the ACS as to the content or privacy policies of such sites. We cannot guarantee that these links will work all of the time and we have no control over the availability of the linked pages.
Links to other websites: Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.
In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
Disclaimer: As far as is reasonably possible, the ACS will ensure that information provided on this website is accurate. the ACS cannot accept any liability whatsoever for omission or error. Equally, as we regularly virus check materials, we cannot accept any responsibility for any disruption of damage that may occur during use of this website.
Intellectual property: Users of this site may not print, download or in any manner copy images or text from the site, except for personal, non-commercial use, without permission from the ACS.
How Cookies are used by ACS: Cookies cannot be used to identify you personally. These pieces of information are used to improve services for you through, for example:
Cookies are stored in the computer’s memory only during your browsing session and are automatically deleted from your computer when the browser is closed. These cookies usually store a session ID that is not personally identifiable to users, allowing you to move from page to page without having to log-in repeatedly.
Session cookies are never written on the hard drive and they do not collect any information from your computer. Session cookies expire at the end of your browser session and become no longer accessible after the session has been inactive for a specified length of time, usually 20 minutes.
Google Analytics: Our website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help us analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for our website operators and providing other services relating to website activity and internet usage.
Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this you may not be able to use the full functionality of this website
To opt-out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout
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For further details on the cookies set by Google Analytics, see the following link. Cookies set by Google Analytics
How to opt out of cookies: Our website works better with cookies enabled. Our cookies don’t give us, or anyone else, access to your personal data. We advise you to keep cookies enabled. However, you can choose to reject cookies. You can use your browser to delete and reject cookies. There are instructions on how to delete cookies and how to control cookies on the About Cookies website.
