Today (28th June) new provisions come into force to make attacking an individual who serves the public, including shopworkers, an aggravated offence. This was introduced in the Police, Crime, Sentencing and Courts (PCSC) Act.
Figures from the ACS 2022 Crime Report show that in the last year, 89% of colleagues working in convenience stores have faced abuse in their job, with over 35,000 incidents of violence taking place and over 16,000 incidents including the use of a weapon.