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The Local Shop Report

The 2021 Local Shop Report has revealed that the 47,079 stores in the UK convenience sector currently employ around 392,000 people, generating sales of over £43.2bn over the last year.

The report, launched by the Association of Convenience Stores, highlights how hard retailers have been working over the last 12 months to keep communities going and make sure that there is still enough on the shelves for customers.

Key figures from this year’s report include:

  • Over 70% of the UK’s 47,000 convenience stores are run by independent retailers
  • Convenience store colleagues worked a combined 9.6million hours over the last year
  • Consumers rate convenience stores as the top local service that has a positive impact in their community, followed by pharmacies and post offices

The key findings from this year's report are available here.

The full report, which takes a comprehensive look at where local shops trade, what we sell, technology, services, home delivery, how we operate, communities and customers, is available to download from our Member Portal. 

If you would like to register for an account on our Member Portal or if you have forgotten your login details, please email