Assured Advice

What is ACS Assured Advice?

ACS' Assured Advice guides provide accredited standards for in-store procedures, such as health and safety or underage sales.

By signing up to the ACS Assured Advice scheme and following our guidelines, the procedures in your store will be respected by ALL local enforcement officers including Environmental health and Trading Standards officers.

Sign up for free now

What Advice is Assured?

You will know if the advice from our guides is assured if it is marked with the Assured Advice tick logo.

If it doesn’t have this mark, it’s still great advice, but the law of ‘primary authority’ doesn’t cover the product or procedure and so can’t be legally assured.

When might ACS Assured Advice be useful to me? 

One of the most frustrating problems that you may face as a retailer is the discrepancy between different local authorities' interpretation of laws and policies.

If you follow the ACS Assured Advice guides in your store, local enforcement authorities cannot make you change any of your store's procedures and policies.

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For example:

In your store, you have implemented a training policy for your staff to prevent underage sales that is based on the Challenge 25 policy as recommended by ACS in our 'Preventing Underage Sales' guide.

However, your local authority decides that the rule has to be 'Challenge 30' and expects you to retrain all your staff. In this example, because you are following ACS' Assured Advice and providing Challenge 25 training, this means that the local authority cannot make you change this procedure.

 

How do I sign up to ACS Assured Advice?

Assured Advice is free to all direct ACS members.

By signing up to the ACS Assured Advice Scheme, your details are automatically sent to the BRDO (Better Regulation Delivery Office), and your store will then be covered by our Assured Advice.

Sign up for free now

OR Click here to download the ACS Assured Advice registration form - once completed, please return the form to Sarah Johnson:

E-mail: sarah.johnson@acs.org.uk

Post: Sarah Johnson
Association of Convenience Stores
Federation House
17 Farnborough Street
Farnborough
Hampshire
GU14 8AG

What else is included under the ACS Assured Advice scheme?

ACS has launched a new platform for retailers to allow you to train your staff on the Assured Advice guides. The platform, developed by online learning company Bolt, allows any ACS member to sign up to the Assured Advice scheme and benefit from both the assurance of the guides and industry leading training modules for staff members.