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ACS Blog

Crime report cover

Chief executive's blog: Can we turn the tide on crime?

I want to write about changing the narrative on retail crime. For so long now the message from ACS and many other organisations has been about the rise in the number of incidents, their severity, and the impact this is having on businesses and the people who run and work in them. This is all 100% true, and we should never stop telling the story about retail crime because the situation is simply wrong and unacceptable.

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Crime report cover

Chief executive's blog: Can we turn the tide on crime?

I want to write about changing the narrative on retail crime. For so long now the message from ACS and many other organisations has been about the rise in the number of incidents, their severity, and the impact this is having on businesses and the people who run and work in them. This is all 100% true, and we should never stop telling the story about retail crime because the situation is simply wrong and unacceptable.

Read More
Ramesh with JJ and DR

Chief Executive's Blog: A Great Stint in the Hotseat

Most of the time when you hear from ACS in the media or at an event, it’s through me or one of the senior team. That’s deliberate, we’re paid to articulate members’ views and it’s much quicker and more efficient for us to issue comment as soon as developments happen rather than creating a long sign-off process especially involving retailers busy in their stores and communities. For this reason the chief executive is sometimes the one seen as “being” the organisation, especially because I’ve been here for a long time.

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Party conference

Chief Executive's Blog: Getting Traction at Party Conference

Party Conference season is all about trying to land simple messages about the future. Whether the Prime Minister achieved this in his speech this week is up to you to decide, but for us, this time of year is a great opportunity to get MPs thinking about ways to support convenience stores, and right now what our members need is the ability to invest.

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Convenience store

Chief Executive's Blog: What Next for Business Rates?

After a year of weathering the storm of increased costs from regulation changes, National Living Wage increases and Employer’s National Insurance contributions, local shops are now facing down another wave of cost increases on business rates.

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Rachel Reeves

Chief Executive's Blog: Reflections on the Spending Review

All businesses, including all of our members and even ACS itself, have to make tough choices every year about where to allocate finite resources. There are some things that can be predicted, but the last few years have told us that forecasting is incredibly tricky with so many moving parts.

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Graphic of a figure checking the ID of a customer

Chief Executive's Blog: Digital Proof of Age Will Help Retailers

This week the government has announced that it will introduce digital driving licenses. There are lots of interesting and important questions dominating most of the public debate on this, for example about the other government services that will be accessed through the same system, about the benefits to those (including employers, which is relevant to us) who might use the new system to get information they need, and about how British people feel about anything that looks and feels like an ID card.

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