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Mar 19

Chief Executive's Blog on the COVID-19 (Coronavirus) Situation

I doubt many retailers are going to have time to read a blog from me today, but I wanted to thank the tens of thousands of retailers and the hundreds of thousands of colleagues in local shops who are doing such an amazing job for their communities.

This episode has again brought home the value local shops bring to their communities, and even though I know and expect this, I have been blown away and humbled by all the examples of retailers stepping up for elderly and vulnerable customers in particular.

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Mar 18

ACS Launches New Guidance for Retailers on Home Delivery

ACS has launched new guidance for retailers in the convenience sector who are looking to provide home delivery for customers.

More convenience retailers are looking at home delivery as an option to reach local customers that are self-isolating or otherwise unable to travel to their local shop. This new guidance details what retailers should consider when starting a home delivery service.

The guidance covers the following areas:

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Mar 12

Summit20 to be Postponed until September 2020

ACS (the Association of Convenience Stores) has taken the decision to postpone its annual Summit conference to 8th September this year, alongside the National Convenience Show at the NEC Birmingham, in response to the escalating situation around coronavirus (Covid-19).

The Government has confirmed today (March 12th) that it is moving from the contain phase to the delay phase of the action plan in response to the virus outbreak.

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Mar 10

It’s Not Part of the Job: Retail Sector United in Call for End to Violence Against Shopworkers

Members of the Association of Convenience Stores, British Retail Consortium, National Federation of Retail Newsagents and the shopworkers union, USDAW, presented a united voice to Government at a parliamentary event on Tuesday, calling for an end to violence against shopworkers.

Evidence from the industry and official Home Office figures show that there is a growing problem of violence and abuse in the retail sector. This is despite retailers investing £1.2 billion in crime prevention equipment and training to protect shopworkers from violence, abuse and crime.

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Mar 10

Local Shops Face Over 50,000 Incidents of Violence Last Year

2020 Crime Report Sets out Evidence for Action on Crime Against Convenience Sector

Britain’s local shops have been the victim of over 50,000 incidents of violence over the last year, according to new figures from the Association of Convenience Stores’ 2020 Crime Report.

The Crime Report, being launched this week, provides evidence of the scale and impact of theft, violence, abuse and other crimes committed against convenience store retailers and their staff, setting out a clear vision for how the Government and the justice system can take action.

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Mar 05

ACS Welcomes Changes to Victims Code

The Ministry of Justice has published proposed revisions to the Victims Code, outlining 12 overarching rights that victims should have when reporting crime.

The revised code, published today alongside a six week consultation, sets out the minimum level of service that victims can expect from the criminal justice system.

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