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Product Safety

  • This guide covers everything you need to know about ensuring that the products you sell to consumers are safe, including information on what to do when a product needs to be recalled

    This guide covers everything you need to know about ensuring that the products you sell to consumers are safe, including information on what to do when a product needs to be recalled

  • Avoid selling cheap mobile phone chargers that bear expensive brand names

    Avoid selling cheap mobile phone chargers that bear expensive brand names

  • Many cleaning products and chemicals on sale in store feature warning symbols. It is important to be aware of what these warning symbols mean if a customer is concerned about the product

    Many cleaning products and chemicals on sale in store feature warning symbols. It is important to be aware of what these warning symbols mean if a customer is concerned about the product

  • Only sell soaps, shampoos and other cosmetics that are clearly labelled and have been sourced from a reputable supplier

    Only sell soaps, shampoos and other cosmetics that are clearly labelled and have been sourced from a reputable supplier

  • Toys that are not suitable for children under three require a specific warning – look out for this symbol: and this type of warning

    Toys that are not suitable for children under three require a specific warning – look out for this symbol: and this type of warning

  • Collector’s items, models and ornaments that resemble toys may be particularly dangerous to children. These products should be clearly labelled ‘this is not a toy’ and displayed separately from children’s toys

    Collector’s items, models and ornaments that resemble toys may be particularly dangerous to children. These products should be clearly labelled ‘this is not a toy’ and displayed separately from children’s toys

  • Lasers that are too strong can severely damage sight. Do not sell key rings and other products containing lasers to children and do not sell any product with a laser stronger than category 1

    Lasers that are too strong can severely damage sight. Do not sell key rings and other products containing lasers to children and do not sell any product with a laser stronger than category 1

If you are selling products like toys, electrical equipment, cosmetics and souvenirs then you will need to comply with product safety laws. As retailers, the increase in counterfeit and illegal products available in the UK makes purchasing products increasingly more challenging. Whilst retailers are not the manufacturers of goods they still have obligations. This guide provides an overview of what is required of you as a business owner to ensure that the products that you supply are safe. This guide also explains what your responsibilities are as a retailer in the supply chain.

Download the Product Safety Guide

Many of the products on sale in convenience stores have the potential to be harmful or dangerous. It is important to recognise the requirements around the sale of potentially harmful products. Some of the things to look out for when selling these products have been highlighted in the ACS Assured Advice Guide on Product Safety