Supplier News: Philip Morris Limited Announces Buy-Back System to Support Retailers After the Menthol Cigarette Ban

Content Supplied by Philip Morris Limited:

Philip Morris Limited (PML) has revealed further details of its ‘Buy-Back’ system to support retailers following the ban on menthol cigarettes, as IQOS Menthol Kits become available to stock. 

The ‘Buy-Back’ system will allow retailers to return Philip Morris menthol cigarette packs which have had all UK duty paid, and be in plain packaging. The Philip Morris packs eligible for the system include Marlboro Green, Marlboro Ice Blast and Chesterfield Green.

The system is open to retailers from 20th May 2020 when the ban comes into force and they have until 1st July 2020 to register their interest and submit the quantity of menthol cigarettes they possess. Retailers will then have until 1st September 2020 to return their unsold packs. Philip Morris in the UK will use recorded delivery options for retailers to return the stock.

All retailers will be able to access the system including those not already part of Philip Morris’ retailer programme, HEETWAVE. Retailers not signed up to the HEETWAVE OPEN platform will need to register via the retailer hub at where they can also sign up to become IQOS Menthol Kit stockists.

Once introduced to IQOS, over half (51%) of menthol smokers said they would switch to the heated tobacco product when menthol cigarettes are no longer available1. 80% of smokers who try IQOS for seven days switch completely from cigarettes2.

Kate O’Dowd, Head of Field Force in the UK & Ireland, said: “Philip Morris’ Buy-Back system will support retailers following the implementation of the menthol cigarette ban, while our IQOS Menthol Kits will open up new profit streams and help businesses retain those menthol customers who do not or cannot quit nicotine and tobacco use completely.”