Exclusive new information about the convenience sector.

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ACS prides itself on being an authoritative voice on the retail sector to Government. To further this aim, we have invested in a number of significant research projects to find out more about the retailers who make up the growing convenience sector.

The Local Shop Report is the annual report for the sector, bringing together data from respected industry sources with brand new information about the entrepreneurs that run convenience stores.

Our Voice of Local Shops survey is a quarterly track of how retailers feel about their prospects in the coming year. VOLS looks at retailer optimism, experience of crime, community activity and investment plans.

This section of the website is also home to our extensive community research, along with annual surveys on Crime and the National Minimum Wage. All responses to our surveys are very much appreciated, as they strengthen our position as the authoritative voice of local shops.

Optimism Index

Tip! To select a specific date range, drag your mouse across the lower chart.

Community Research

From 2009 to 2012, ACS worked with the University of Oxford and the Retail Industry Business Engagement Network (RIBEN) to undertake in depth qualitative research to understand the economic and social contribution of local shops.

The project, delivered via the Knowledge Transfer Partnership Initiative has produced a series of reports and presentations which are useful for researchers, retailers and policy makers interested in what makes successful communities and the role of shops within that. For more information, contact Chris Noice at

Take part in
our surveys

ACS is only as strong as its members. To effectively lobby government on the issues that affect your business, we need to hear from you.

For more information about how to take part in our surveys in the future, contact Edward Woodall at