ACS: Everyone Welcome in Local Shops!

ACS (the Association of Convenience Stores) has launched new comprehensive guide for retailers on how to provide excellent customer service for all customers including the millions of customers with disabilities and different needs.

Launched today (18th May), the Everyone Welcome Guide provides advice for retailers both in terms of how stores can be adapted and how colleagues can provide a welcoming environment for all customers.

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Selling E-Cigarettes Responsibly: Guidance for Retailers

ACS has developed guidance to help retailers with the sale and supply of e-cigarettes and other vaping products.

The guide covers the regulations that govern the sale and supply of e-cigarettes, retailers’ responsibilities when selling these products, how to ensure that packaging and labelling are compliant with the regulations, and advice on how to ensure that underage sales do not take place.

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ACS: Take Part in the 2022 National Living Wage Survey!

ACS (the Association of Convenience Stores) is calling on retailers to take part in its annual National Living Wage Survey.

ACS’ National Living Wage Survey will inform ACS’ submission to the Low Pay Commission’s consultation on future wage rates. The consultation is seeking views on:

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ACS: UK Tobacco Track and Trace System Transition

From 1st July, the UK tobacco track and system will be moving from the current IT provider De La Rue (DLR) to a new IT provider called Dentsu.

Since 20th May 2019, tobacco manufacturers have been required to provide unique identifier codes on cigarettes and hand-rolling tobacco products. Cigarettes and hand rolling tobacco must also be tracked through the supply chain. This means that distributors, wholesalers and retailers with distribution centres are required to scan these products in and out of their warehouses.

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MPs Raise Questions over Future of HFSS Promotions Ban

ACS (the Association of Convenience Stores) has responded to comments from MPs alluding to a proposed ban on special offers for HFSS (high fat, salt, sugar) products being scrapped as part of a range of measures to mitigate the ongoing cost of living crisis. 

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Queen’s Speech: Commitments on Levelling Up and Access to Cash Welcomed by Local Shops

ACS has welcomed commitments made by the Government in today’s Queen’s Speech to regenerate town centres and high streets, and protect the millions of people in the UK who still use cash every day. 

One of the headline Bills announced in the Queen’s Speech was the Levelling Up and Regeneration Bill. Measures to be proposed in the Bill, which follow the Levelling Up White Paper published in February this year, include: 

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Less than a Week Until the 2022 Technology Showcase

There is now less than a week to register for this year's Technology Showcase, taking place online on 10th May. 

The Technology Showcase provides a unique opportunity for suppliers to showcase new technology solutions that have either been recently launched, or will be launched in the future, and for retailers to get a first look at emerging technologies that could take their businesses to the next level. 

The following companies have been selected by ACS’ Independent Board and have been shortlisted to demonstrate their product or service at the event:

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Law Introducing Tougher Penalties for Attacks on Shopworkers Receives Royal Assent

ACS has welcomed the passing of a new law this week which brings into force tougher penalties for those who attack shopworkers.

The Police, Crime, Sentencing and Courts Act received Royal Assent on April 28th, with new provisions coming into force to make attacking an individual who serves the public an aggravated offence. This follows years of campaigning from groups like ACS and USDAW to better protect shopworkers who face abuse when doing their job.

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ACS: Scottish Government Must Take a Balanced Approach to Regulation of Vaping Products

ACS (the Association of Convenience Stores) has raised concerns about proposals from the Scottish Government to tighten the rules on the advertising and promotion of vaping products, including restrictions on in-store displays.

The Scottish Government is consulting on new regulations on the advertising and promotion of vaping products to ensure they are only used as an aid to stop smoking and prevent young people and adult non-smokers from the uptake of these products.

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