ACS (the Association of Convenience Stores) is encouraging retailers and colleagues to become Dementia Friends to better understand and support customers living with dementia.
Findings from ACS’ Voice of Local Shops Survey revealed that around 4,500 independent stores have Dementia Friends working in-store.
ACS chief executive James Lowman said: “Local shops operate at the heart of their communities and are lifelines for customers who may be more isolated or vulnerable and this has been particularly evident throughout the course of the Covid-19 pandemic.