September 2020

ACS: New Guidance on Retailers’ Legal Responsibility to Disabled Customers

ACS (the Association of Convenience Stores) is promoting new guidance for retailers developed by the Equality and Human Rights Commission (EHRC) on meeting legal requirements towards disabled customers.

The guidance outlines reasonable adjustments for retailers to consider in order to support disabled customers visiting their store, including:

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One Week Until Summit20 and Local Shop Report Launch!

There is just one week until ACS’ unmissable annual conference, taking place on 9th September 2020.

Summit20 will be taking place as a virtual immersive event with three main sessions:

1. Leading experts will explore the future of the industry, asking how we can support colleagues working in stores, and what the food offer of the future looks like.

2. The launch of the 2020 Local Shop Report, featuring insights from retailers on what the report says about their businesses.

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