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Forecourt Report 2020

The 2020 Forecourt Report has revealed the vital role that the UK’s 7,398 forecourt shops play in their local communities, through providing secure local jobs, providing access to essential services and taking time out of the business to support local projects.

More than three quarters (77%) of independent forecourts engaged in some form of community activity over the last year, not just through raising money for charity, but also by sponsoring local teams, being part of litter picks and other activities. One in five forecourts (20%) is involved with providing stock for food banks. 

The forecourt sector overall is now worth £4.7bn (excluding fuel), with stores providing jobs for around 91,000 people across the UK.

The Forecourt Report has revealed that independent forecourt retailers are making significant investments in their businesses, investing  on average over £24,000 per store.

Other key findings from the report include:

  • There are around 196,000 PHEVs and 142,000 fully electric vehicles registered in the UK
  • There are over 250 charging points at 150 forecourt locations (excluding service stations) in the UK, part of a wider network of over 12,000 charging locations
  • 6% of forecourts provide Post Office services for customers
  • Around one in four independent forecourts are open 24 hours

Speaking on the launch of the report, ACS chief executive James Lowman said: “Forecourts have faced a number of challenges over the last year, especially with the drop in fuel sales during lockdown, but in response to these challenges they have stepped up to offer new services and a wider range of groceries to keep their communities going. Forecourts are leading community retailers in their own right, making significant investment to improve their businesses and providing thousands of secure local jobs.”

The 2020 Forecourt Report is available at: