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Summit20 and Local Shop Report Launch

9th September 2020
9:30am - 12:00pm
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Attendees of Summit20, have exclusive access to the Summit Masterclass Series; four interactive sessions with leading retailers on a range of issues including: local products, plastic packaging, branding and tailoring your retail offer.  

The first session will take place on Wednesday 16th September at 2:00 pm and will focus on:

  • How to make local products a star like Southern Co-op: featuring Simon Eastwood, Chief Operating Officer, Southern Co-op and sponsored by Southern Co-op
  • How to reduce plastic packaging like Thornton’s Budgens: featuring Thornton’s Budgens founder Andrew Thornton and sponsored by LocoSoco

The second session will take place on Wednesday 30th September at 2:00 pm and will focus on:

  • How to stand out through branding and design like SimplyFresh: featuring Davinder Jheeta, Creative Director, SimplyFresh and sponsored by EKW Group
  • How to tailor your retail offer like Costcutter: featuring Jamie Davison, Sales Director, Costcutter, sponsored by CACI

Each session will also feature a panel of retailers and will be followed by networking sessions.

The Masterclass sessions are free for Summit delegates to attend, for more information, please email

Summit20 took place as a virtual immersive event with three main sessions:

1. Leading experts will explore the future of the industry, asking how we can support colleagues working in stores, and what the food offer of the future looks like.

2. The launch of the 2020 Local Shop Report, featuring insights from retailers on what the report says about their businesses.

3. A debate on the role and relevance sector after the Covid crisis, featuring the authors of four reports specially-commissioned by ACS.

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Event Speakers

Matthew Taylor, Chief Executive, Royal Society for the Encouragement of Arts, Manufactures and Commerce

Matthew Taylor has been Chief Executive of the RSA since November 2006.

During his tenure, the Society has substantially increased its output of research and innovation, provided new routes to support the charitable initiatives of its 30,000 fellows, and developed a global profile as a platform for ideas.

In July 2017 Matthew published the report ‘Good Work’; an independent review into modern employment, commissioned by the UK Prime Minister.

In September 2019, Matthew started a new part-time role as the Government’s Director of Labour Market Enforcement and is also a member of its Industrial Strategy Council. 

Taylor is a regular media performer having appeared several times on the Today programme, The Daily Politics and Newsnight. He has written and presented several Radio Four documentaries and is a panellist on the programme Moral Maze.

Jonny McQuarrie, Managing Director, One Stop

Jonny is Managing Director of One Stop Stores, a subsidiary of Tesco. Jonny was appointed in 2019 after previously being a Retail Director for Tesco Convenience, looking after 1700 Tesco Express and Metro stores and 750 One Stop Stores. Jonny now leads the business driving change and rapid growth. Most recently Jonny has also taken responsibility for “Jacks”, part of the Tesco family.

Jonny joined Tesco in 2002 and has completed a number of roles over the past 18 years including Operations Director across various formats, Stores Director, Store Manager and Nutri Centre GM. 

Jonny has a clear strategy and vision for the business, that will ultimately see the shape of convenience shopping in One Stop adapt over the next few years to match ever changing customer needs. His experience, and extensive retail understanding has proven invaluable in making a successful business thrive. 

Nikki Rogers, Food Solutions Director, AF Blakemore

Nikki Rogers joined A.F. Blakemore on March 11th in the newly created position of Food Solutions Director, with responsibility for the development of innovative food solutions across the company’s food service, feed-me-now and feed-me-later categories within fresh, ambient and frozen ranges.

Nikki has worked across the retail and food service sectors, with a proven track record of delivering strategic projects.

Michael O'Loughlin, Chief Operating Officer, SimplyFresh

Michael O’Loughlin has over two decades of retailing experience. In 2008 he was appointed Managing Director of Applegreen UK and in 2017 Michael moved to MFG as Managing Director of Acquisitions and Business Development. Michael joined SimplyFresh as Chief Operating Officer in 2020.

Jonathan Reynolds, Associate Professor in Retail Marketing, Said Business School

Jonathan Reynolds is one of the leading academic experts in the study of the retail sector internationally. He is Academic Director of the Oxford Institute of Retail Management, Associate Professor in Retail Marketing and Deputy Dean at Saïd Business School. He is also Deputy Director of the ESRC’s Consumer Data Research Centre. Jonathan’s teaching and research focus primarily on the retail sector. He is particularly recognised for his scholarship and expertise in the areas of electronic commerce and omni-channel retailing, innovation and entrepreneurship in retailing, retail productivity and skills, and the role of place in marketing and retailing. His views are sought after by businesses, policy makers and the media. He is heavily committed to knowledge exchanger, actively seeking to ensure that his research can be widely disseminated amongst policy-makers and practitioners. While his academic expertise lies in marketing and geography, Jonathan’s research activities have also extended into science and technology studies and strategic management.

Michaela Rhode, Associate Director, BritainThinks

Michaela re-joined BritainThinks as an Associate Director in 2018, after a year in the Insight Team at the Greater London Authority. Prior to this, Michaela spent four years at BritainThinks working with a wide range of clients including the Joseph Rowntree Foundation, The Home Office, The National Trust and the Financial Conduct Authority. 

Michaela has experience working across a wider range of methodologies, and audiences. She has particular expertise in conducting international research, having delivered a large scale stakeholder and public research project in 8 global markets for an international property company. In 2017 Michaela presented research conducted for Healthy London Partnerships at the MRS conference and was nominated for Best Newcomer Award. 

At the Greater London Authority, she advised policy teams on taking an insight led approach to policy development, including delivering behaviour change research on behalf of the Environment team, and research on apprenticeships and barriers to adult learning to inform the Skills Strategy for Londoners on behalf of the Economic and Business policy unit.

Michaela has a first-class degree in Modern Languages from Oxford University, and a Masters degree in Globalisation and Multinational Corporations from SOAS.

Rebecca Tobi, Project Manager, Food Foundation

Rebecca joined the Food Foundation in January 2020, leading on the Peas Please initiative. Rebecca is a registered associate nutritionist with a background in science communication and public affairs and joins the Food Foundation from the Nutrition Society. In a previous life, Rebecca worked for a number of years in strategic account management and business development in the marketing and tech sectors before deciding to move into nutrition, obtaining a MSc in ‘Nutrition for Global Health’ at the London School of Hygiene and Medicine. Rebecca is a lover of veg (peas really are one her favourite vegetables), a staunch advocate for evidence-based nutrition communication, and is particularly interested in food policy-making and sustainable diets having previously conducted research into eco-labelling with the SHEFS research consortium.

James Lowman, Chief Executive, ACS

James was appointed ACS Chief Executive in November 2006. He has led ACS on political and policy representation, driven a unique research programme that informs ACS’ policy work, launched an industry-leading assured advice scheme in partnership with Surrey County Council, created a new and unique events programme, and increased membership and engagement from all parts of the industry. He has been recognised for his work with outstanding achievement awards from HIM, Palmer & Harvey, YIGA, and the Retail Industry Awards. James is a member of ministerial advisory groups including the National Retail Crime Steering Group and the Retail Sector Council. He also sits on the boards of Community Alcohol Partnerships, the London Food Board and the High Streets Task Force. James joined ACS in 1997. He has a degree in Politics from the University of Essex, and an MBA from Kingston Business School.

Chris Noice, Communications Director, ACS

Chris joined ACS in October 2009 having graduated from York University with a degree in English and Linguistics. As Communications Director, Chris is responsible for all ACS external and internal communications, media relations and a growing research portfolio which includes the industry leading Local Shop Report.

Chris is an official spokesperson for ACS, appearing frequently on national and regional radio and television including BBC News, Sky News, BBC Breakfast and the Daily Politics show. 

Chris completed the Chartered Institute of Public Relations Diploma in 2013 and the CIM Strategic Marketing Masterclass in 2017.