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8th September 2020
The Vox (Resorts World), Birmingham
9:30am - 3:00pm
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Summit20 is an unmissable event for anyone involved with the convenience sector, bringing together retailers, suppliers, and industry experts from around the world to explore the successes and challenges of the industry and discuss new ideas retailers can walk away with.

This year's event, taking place on September 8th at the Vox in Birmingham, will focus on two of the biggest questions facing the convenience sector in the future...

Session One: What's the role of colleagues in the future? 

The convenience sector currently employs over 405,000 people, providing local, flexible and secure jobs for members of the community. But as one of the biggest costs for retailers, and at a time when automation is in the spotlight, the role of colleagues in the convenience sector is sure to change. In this session, Summit20 will explore what working in a convenience store will look like in the future and how retailers can empower colleagues to create a long lasting positive relationship with their customers. 

Session Two: Are we food retailers? 

In this session, we'll explore how the role of convenience stores is changing when it comes to providing a comprehensive food offer for customers. At a time when many convenience stores are looking into expanding their range of food to go products and investing in areas like bakery, coffee and fresh produce, Summit20 will look at whether this trend is likely to continue and how independent retailers can make a success of food retailing. 

In addition to our fantastic line up of speakers, we will also once again be journeying around the UK with ACS Commercial Director Paul Chamberlain to seek out some of the best innovations happening right now in a series of exclusive videos debuting at Summit20. 

Find out more about our speakers below, and secure your place now by emailing Sarah Johnson at for more information on tickets and availability. 

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Event Speakers

Matthew Taylor, Chief Executive, Royal Society for the Encouragement of Arts, Manufactures and Commerce

Matthew Taylor has been Chief Executive of the RSA since November 2006.

During his tenure, the Society has substantially increased its output of research and innovation, provided new routes to support the charitable initiatives of its 30,000 fellows, and developed a global profile as a platform for ideas.

In July 2017 Matthew published the report ‘Good Work’; an independent review into modern employment, commissioned by the UK Prime Minister.

In September 2019, Matthew started a new part-time role as the Government’s Director of Labour Market Enforcement and is also a member of its Industrial Strategy Council. 

Taylor is a regular media performer having appeared several times on the Today programme, The Daily Politics and Newsnight. He has written and presented several Radio Four documentaries and is a panellist on the programme Moral Maze.

Jo Whitfield, Chief Executive, Co-op Food

Jo is Chief Executive for Food at the Co-op. She was promoted to the role after less than a year with the organisation and has devised and led a strategy that is delivering rapid and radical transformation change for the business.  

Jo began her career at Ernst and Young as a qualified accountant before broadening her experience in finance within several companies such as Northern Foods, Matalan and George. She became a key leader at Asda and strengthened her knowledge of retail by taken on many key leadership roles across the business which included operations, commercial and e-Commerce & Strategy across the International business. 
At the Co-op Jo has been an advocate for change while staying close to her values and the values of the business. Jo is a positive, modern leader who has a deep understanding of retail. Since being part of the executive team she has introduced new ideas such as partnering with festivals including Glastonbury and other events such as Parkrun.

Jonny McQuarrie, Managing Director, One Stop

Jonny is Managing Director of One Stop Stores, a subsidiary of Tesco. Jonny was appointed in 2019 after previously being a Retail Director for Tesco Convenience, looking after 1700 Tesco Express and Metro stores and 750 One Stop Stores. Jonny now leads the business driving change and rapid growth.

Jonny joined Tesco in 2002 and has completed a number of roles over the past 18 years including Operations Director across various formats, Stores Director, Store Manager and Nutri Centre GM. 

Jonny has a clear strategy and vision for the business, that will ultimately see the shape of convenience shopping in One Stop adapt over the next few years to match ever changing customer needs. His experience,and extensive retail understanding has proven invaluable in making a successful business thrive. 

James Lowman, Chief Executive, ACS

James was appointed ACS Chief Executive in November 2006, since then he has re-focused the organisation on being the strongest possible voice for local shops. He has led a unique research programme that informs ACS’ policy work, launched an industry-leading assured advice scheme in partnership with Surrey County Council, created a new and unique events programme, and increased membership and engagement from all parts of the industry. He has been recognised for his work with outstanding achievement awards from Palmer & Harvey, YIGA, and the Retail Industry Awards. James is a member of ministerial advisory groups including the Future High Streets Forum, the National Retail Crime Steering Group and the Retail Policy Forum. He also sits on the boards of Community Alcohol Partnerships and the Proof of Age Standards Scheme (PASS).

James joined ACS in 1997. He has a degree in Politics from the University of Essex, and an MBA from Kingston Business School.

Nikki Rogers, Food Solutions Director, AF Blakemore

Nikki Rogers joined A.F. Blakemore on March 11th in the newly created position of Food Solutions Director, with responsibility for the development of innovative food solutions across the company’s food service, feed-me-now and feed-me-later categories within fresh, ambient and frozen ranges.

Nikki has worked across the retail and food service sectors, with a proven track record of delivering strategic projects.