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ACS Wellbeing Guide Launch

31st August 2021
11:00am - 12:00pm
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This webinar will share how convenience retailers of all sizes can boost business by taking a proactive approach to staff wellbeing.

The brand new ACS Wellbeing Guide will present practical hints and tips to implement in-stores now and beyond the pandemic.  

A panel of retailers will discuss how they approach staffing issues and respond to Q&A.

Speaker details will be announced shortly. You can book your place now using the ‘tickets’ tab to the right.

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Event Speakers

Harj Dhasee, Independent Retailer, Village Stores Mickleton

Harj Dhasee started his own retail story back in 2008 after leaving a high-flying national accounts manager job and arriving in rural Gloucestershire. Harj owns and runs the Village Stores Mickleton with a team of 15 employees. Village Stores is set for a 2021 refit to a Simply Fresh fascia and Harj is heavily involved in the local community, also working with suppliers to promote local produce. Harj has acted as a retail consultant for other retailers and was a triple award winner at the Convenience Retail Awards 2019.

Joanne Smithson, Head of Implementation and Learning, What Works Centre for Wellbeing

The What Works Centre for Wellbeing believes that improving people’s wellbeing is the ultimate goal of effective policy and community action. Joanne works to understand what communities and individuals can do to increase wellbeing and effectively translate this into practice. She is an experienced policy professional and a Fellow of the Institute of Leadership & Management, with a Masters in Public Health and an MBA from Durham University. She has a side hustle in coaching running fitness and is passionate about parkrun.

Becky Oughtibridge, Head of Professional Services, Sewell Group

Becky joined Sewell in 2006 as HR Admin and became Head of People for the Group in 2012. Since 2020 she has been Head of Professional Services, responsible for the People Team in addition to supporting the finance team, group administration, marketing and communications, safety, environmental compliance and technology teams. Becky has led work contributing towards Sewell Group being named in several Sunday Times Best Companies to Work For lists, compiled based entirely on the feedback of colleagues. Becky is a trained PRINT practitioner and passionate about how behavioural science can support positive wellbeing.  

James Lowman, Chief Executive, ACS

James was appointed ACS Chief Executive in November 2006. He has led ACS on political and policy representation, driven a unique research programme that informs ACS’ policy work, launched an industry-leading assured advice scheme in partnership with Surrey County Council, created a new and unique events programme, and increased membership and engagement from all parts of the industry. He has been recognised for his work with outstanding achievement awards from HIM, Palmer & Harvey, YIGA, and the Retail Industry Awards. James is a member of ministerial advisory groups including the National Retail Crime Steering Group and the Retail Sector Council. He also sits on the boards of Community Alcohol Partnerships, the London Food Board and the High Streets Task Force. James joined ACS in 1997. He has a degree in Politics from the University of Essex, and an MBA from Kingston Business School.

Steve Dowling, Public Affairs Manager, ACS

Steve joined ACS in 2015, having previously worked in hospitality and recruitment and graduating with a First Class degree in International Relations with Politics. Steve is responsible for business regulation policy, including employment, business taxation, payments, Sunday trading, post offices, planning and finance. He is responsible for the ACS Employment Group and ACS Property Group, manages research into ACS policy positions, drafts policy briefings and submissions and engages across government. Steve completed the Chartered Institute of Public Relations Diploma in 2019.