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This guide covers your responsibilities when displaying or changing the prices of products in stores
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Where you are reducing the price of goods by a percentage (eg 50% off), you must show the previous price that the goods were on display for as well as the new lower prices.
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Where goods are offered for sale they must have their price clearly indicated, and be inclusive of VAT. Prices can be shown on goods themselves on a ticket or notice near to the goods.
There are various laws applicable to convenience stores, such as the way you display prices and ownership information. Consumers have rights when buying goods from you, but it is important to strike a fair balance between these rights and your own. This guide provides an overview of what is required of you as a business owner to ensure that you remain in compliance with these laws.
Download the Fair Trading Guide
Running a retail business presents a number of challenges and requirements when it comes to trading fairly, especially in a business that relies on a large percentage of sales through promotions such as a convenience store. The ACS Assured Advice Guide on Fair Trading highlights some of the rules around displays of promotions and how to ensure that your customers are treated fairly, along with the requirements of where you need to display details about your business.
