Member Benefits

ACS (the Association of Convenience Stores) is the campaigning voice for over 33,500 local shops. As the c-store industry champion, ACS supports its members through political lobbying, advising on retail legislation, and running industry events. ACS also provides a range of tailored services giving practical advice that helps develop your business.

What does ACS membership include?

Your Voice within the Sector’s Voice: Being a member of ACS gives you direct influence over ACS policy on all of the political issues that affect your business. It also gives you first and best information on new policy developments and their impact on convenience store retailers.

Assured Advice: Assured Advice has been developed for convenience store owners by ACS and Surrey County Council. By signing up to our Assured Advice scheme and following the guidance, store procedures must be respected by ALL local enforcement officers including environmental health and trading standards.

Access to the members section of the ACS website: The members section of the ACS web site provides you with updates on employment law, legal compliance and best practice, in effect giving you the support of a virtual HR department. Thousands of retail members are already using this part of the ACS web site because it keeps them on the right side of the law.

Access to ACS helplines:  We have tailored helplines available for members on key issues like legal compliance, licensing, utilities, property & planning, insurance, personal welfare and an in house database for local grant and funding. If you experience a problem with your alcohol licence or with a member of staff, ACS are here to help. Advisors are selected for their in-depth retail knowledge, and are always worth a call to make sure you are compliant with new legislation and following best practice.

Free attendance at ACS forums: ACS runs a number of forums throughout the year on subjects like Responsible Retailing and Crime Prevention, allowing for an increased interaction with retailers and the ACS Independent Board. These are free to members, but cost £150 to non-members.

Electronic updates: Receive regular email updates on the work ACS is doing as well as reporting on news issues affecting the convenience sector.

What does ACS do?

Political Lobbying: ACS has constant access to key decision-makers in Government and Parliament. As a result, ACS is an established, widely respected and influential voice for the convenience sector, ensuring that the voice of local shops is heard at a local, national and European level.

Industry Leading Advice: ACS members have access to expert advice covering all the major issues faced by convenience store owners and how they affect their business, often saving them the need to hire extra employees or expensive consultants.

Exclusive Networking Opportunities: ACS supports its members with a series of forums and seminars that inform and advise in order to help you achieve benchmarked standards in your business, as well as providing excellent networking opportunities. ACS forums are open to all and free to attend for ACS members.

What do our members say about us?

Being an ACS member allows me to keep fully updated on issues that affect my business on a daily basis and help make being an independent retailer that bit easier to deal with. Since joining ACS, I have been given networking opportunities that have really added value to my business. I would say that ACS membership brings to life the saying “forewarned is forearmed!”

Jonathan James – James Graven & Sons, Cambridgeshire

ACS gets my voice heard in all the right places. Combine this with the fact that I get advice and up to date information on all the issues that affect my business, I’d say that around a couple of quid for membership is a damn good investment!

Nigel Dowdney, Independent Retailer, Norfolk

How do I join?

A full description of the annual membership fees is available here. If you would like to become an ACS member, give us a call on 01252 515001 or email Sarah Johnson at sarah.johnson@acs.org.uk