ACS

James Lowman, Chief Executive of ACS has called on the government to do more to protect local shops after the announcement of the Energy Bill in the Queen’s Speech on Wednesday.

The Energy Bill aims to provide mandatory social price support and give new responsibilities to Ofgem which include ensuring the reduction of carbon emissions and ensuring that consumers are protected against unfavourable contracts.

ACS Chief Executive James Lowman said: “The Energy Bill is an important first step in creating an energy ombudsman with genuine influence. It is vital for the fairness of the market that Ofgem are given sufficient powers to tackle energy companies when required. However, there is still a long way to go.

“Research that we carried out over this summer has shown that 1 in 4 retailers have been given an unfair energy contract proposal. Ofgem may be receiving more powers to protect consumers but for small businesses this is not cause for celebration. Vulnerable retailers will still be defenseless in the face of the bullying tactics employed by energy companies and the roll over contracts which lead to grossly unfair tariffs. This needs to stop.”

Contacts:

Shane Brennan Public Affairs Director
01252 533009/ 07921 372 978
Chris Noice Communications Coordinator
01252 533013

Notes to Editors:

1. ACS (Association of Convenience Stores) is the voice of local shops, representing over 33,000 convenience stores. ACS helps local shops thrive through lobbying, support and networking opportunities.

2. the research was conducted by him! a research-based retail consultancy, working with over 100 blue-chip organisations in retail, wholesale, on-trade and foodservice. More information on him! can be found here: http://www.him.uk.com/about-him

3. Key results of the survey of 160 independent retailers are:

Has your energy company sent you a backdated bill in the last twelve months?

Yes 10%
No 86%
Don’t Know 4%

Has your energy company sent you a new contract with unfavourable terms in the last twelve months?

Yes 24%
No 70%
Don’t Know 6%

Has your energy company given inadequate notice that your contract was due for re-newal in the last twelve months?

Yes 20%
No 76%
Don’t Know 4%